LONDON – September 21, 2018 – Mooreland Partners, the leading independent investment bank providing M&A and private capital advisory services to the global technology industry, announced that it acted as the exclusive financial advisor to Ytica.com a.s. (“Ytica”) on its sale to Twilio Inc. The transaction was publicly announced in early September.
Based in Prague, Czech Republic, Ytica provides highly customizable contact center reporting, speech analytics and workforce optimization (“WFO”) software to enhance agent performance in the contact center and provide businesses with a unified view of the way they engage with their customers. Ytica will be pre-integrated with Twilio Flex, the company’s fully programmable contact center platform, offering easy to use WFO as a core capability, giving supervisors the tools required to provide real-time feedback to their contact center agents.
“This transaction highlights Mooreland’s experience in working with innovative founder entrepreneurs, our cross-border transaction capabilities, and the breadth of our sector expertise in communications technologies,” said Todd Feldman, Managing Director, Mooreland Partners.